FAQ

Q. Will you place ads or banners on my site?

A. We will NOT place ads or banners on your site.

Q. Do you allow sites to advertise for money, on their web site?

A. Yes, we allow sites to have commercial advertisements.

Q. What forms of payment do you accept?

A. We accept Visa, MasterCard, American Express, Discover, Debit Cards & Bank Transfers via PayPal

Q. Are type of servers do you use?

A. We use Apache servers... Intel i7 Core 920.. 12gb ram. See our "About Us" page for more information.

Q. Do you allow adult sites?

A. No! Channel Islands Web Hosting does not allow illegal adult content. Any one found hosting illegal adult content will have their account terminated and will no longer be allowed to host with Channel Islands Web Hosting

Q. Is tax included with my monthly or yearly plan?

A. Yes, tax is included within the price.

Q. What control panel do you use and do you have a demo?

A. The control panel we use is called Cpanel. The current version is 11.25.0. A demo of Cpanel can be found on the "Hosting Plans" page.

Q. Can I pay monthly?

A. Yes, you may pay monthly, but mostly on the large island plans

Q. Can I host friends?

A. Yes, you may host your friends.

Q. How long does it take to setup my account?

A. Your account will be setup automatically within 15 minutes of ordering. There may be times when it may take 24 hours, due to unforseen circumstances.

Q. Are there any hidden costs, or setup fees?

A. No

Q. Do you offer telnet or shell access?

A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Q. Can I password protect directories?

A. Yes you can password protect directory's within cPanel.